In the past few days, an audit team from SGS Certification Center audited the implementation of ISO9001: 2008 quality management at Master Translation Services (MTS) and approved its certificate renewal.
Only a few translation companies in China hold ISO9001: 2008 certificates and we made our company one of them in June 22, 2010. The renewal audit is an overall review of our further standardized production process and quality assurance system over the last three years. Our company has attached great importance to this audit, conducting several rounds of review and internal audit on all levels of management and in every department.
The audit team went over all service types of our company, including translation, interpretation, localization and DPT service, with the approaches of sample review, interviews with management and staff at work and checking record forms. Our organizational structure, staffing, business development, project management, network and equipment and service quality have been audited thoroughly. At the end, the audit team has reached a conclusion that MTS quality management system is in full conformity to the requirements of ISO standards, and renewal of certificate was approved.
MTS management focuses on the implementation and continuous development of the ISO9001: 2008 quality management system. As President Zhonghe Wei put it before the audit began, “We sincerely welcome the SGS professionals to carry out the annual audit. The purpose of this audit is not solely for certificate renewal, but more importantly, to improve our quality management system with the help of the audit team, and to pinpoint our weaknesses so as to provide better service to our customers.” Guided by our quality policy of providing high quality, on-time, confidential and reliable language services to clients, MTS will make continuous efforts to improve our work flow, recruit and train better linguists and project managers, and produce superior products and service, thus meeting and surpassing our customers’ expectation.
The certificate renewal demonstrates MTS commitment and ability to consistently provide quality translation services. Clients can be confident that MTS is a reliable translation service provider in Asia operating under a rigorous quality management system and practices.
SGS, short for Societe Generale de Surveillance S.A., established in 1878, is now the largest and most experienced international institute specializing in product quality control and expertise rating as a non-official third party. It is a world-leading inspection, verification, testing and certification company and it is recognized as the benchmark of quality and integrity. Headquartered in the Geneva, Switzerland, it has more than 1,500 offices and laboratories around the world. The one in China is called “SGS-CSTC Standards Technical Services Ltd.” with its headquarters located in Beijing.
About ISO and ISO9001:2008 Quality Management System Certification
International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from various national standards organizations. Founded on 23 February 1947, the organization promotes worldwide proprietary, industrial and commercial standards. It is headquartered in Geneva, Switzerland. ISO9001: 2008 quality management system is a world-wide general standard of quality management and assurance.
Master Translation Services (MTS) is a specialized service provider of technical translation, interpretation, software localization, website localization, multilingual DTP (Desktop Publishing) and multimedia localization. MTS provide high quality and cost-effective translation services and solutions into Chinese and other major Asian languages.
Headquartered in Xiamen, China, MTS has five branches and production centers in mainland China, Taiwan and Silicon Valley, USA. With USA daytime and Europe daytime project management and service teams, MTS is able to provide 24/7 services for clients from any part of the world. To learn more about MTS, please visit http://www.mts.cn/en/about.html.